Porta facing chance of loosing license by Romana Schlesingerova

The telecom supervisory body, Suptel notified Porta with a 30-day grace period to present a plan solving the frequent technical problems of the Ecuador`s biggest cell phone operator. Not presenting any, can possibly lead to the loss of Porta`s concession license. America Movil's local unit, Porta Celular, had service problems in late September which left some customers without service for around six hours. The supervision of the mobile company quickly compensated callers with not charging them for any services they used the mentioned day. PORTA has been operating since 1993, and is the leading mobile phone company in Ecuador, with more than 3.5 million Ecuadorian users and coverage in all the provinces of the country. PORTA is a subsidiary of America Movil (AMX), the leading telecommunications company providing wireless services in Latin America, and which has diverse operations on the American continent with more than 75 million cellular telephone subscribers. The loss of their license can cause major problems in the telecommunication sector. "We have started the process of termination of contract; according to the law the company has 30 days to fix the problems, or if it doesn`t, the contract will be terminated," said Paul Rojas, Ecuador`s telecommunications superintendent, during a press conference. "If it fixes (the problems) we will all have won with an improved quality of service." added Rojas. The Ecuador`s government just recently contacted other foreign mobile companies for helping to impose higher penalties for service errors, after the situation with Porta. Te government also suggested the plan that would ask the phone operators to donate 1 percent of their benefits to support the poor.

by Romana Schlesingerova for PocketNews (http://pocketnews.tv)

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