BlackBerry users had some trouble with their e-mails this weekend by Corina Ciubotaru

Several BlackBerry users had problems using their e-mail service Friday due to a software error, but the problem was fixed in about six hours. No detailed reasons were given for the server's failure even though it did take the service a very long time to become fully operational again. This is what seems to bother BlackBerry users the most: the company that produces the popular smartphone, Research in Motion, has the habit of giving little information to the users regarding the reasons of such failures, which are also rare and not always affect the biggest customers, companies. They always have an echo, though, in the minds of users who range from company managers to White House officials and add up to 8 million worldwide. In this latest outage, only BlackBerry Internet Service users were affected by the phenomenon of receiving delayed e-mail messages, while the users of enterprise services didn't feel a thing. The phone service also remained undisturbed, as well as text messaging. The last similar problem with BlackBerry services occured in April, when e-mail delivery also stopped for a few hours. The network crash this Friday interrupted what seemed to be a regular cycle for RIM, which has trouble once every year: before the April glitch, it had experienced an outage 12 and 22 months before. Research in Motion brings this service and the device to enjoy it with to 110 countries around the world, through 270 carriers. It's been around for eight years and its biggest rival is the iPhone.

related story: http://news.yahoo.com/s/ap/20070908/ap_on_hi_te/blackberry_outage;_ylt=Amz93mFMWFT0twM9sbH1Tkes0NUE

by Corina Ciubotaru for PocketNews (http://pocketnews.tv)

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